Privacy Policy

Effective Date: September 22, 2025
Last Updated: September 22, 2025

Printing With Purpose (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website https://printingwithpurpose.org.au/, email, phone, or in person.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, company details, billing address, and delivery address.

  • Payment Information: details required to process payments for products and services.

  • Business Information: information you provide to us in connection with print or design orders (e.g., artwork files, logos, or corporate branding).

  • Website Usage Data: such as IP addresses, browser type, pages visited, and cookies to improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Provide, manage, and deliver our printing and design services.

  • Process orders, payments, and deliveries.

  • Communicate with you regarding quotes, projects, and customer support.

  • Send updates, newsletters, or marketing (where you have consented).

  • Meet compliance obligations, including reporting under Supply Nation and social procurement frameworks.

  • Improve our website, services, and client experience.

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: with trusted third-party partners who assist us in operations (e.g., couriers, payment processors, IT providers).

  • Legal Obligations: when required by law or to protect our rights, safety, or business operations.

  • Social Enterprise Reporting: anonymised data may be shared for compliance with social procurement or accreditation bodies (e.g., Social Traders, Kinaway).

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. While we use secure systems, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Website Tracking

Our website may use cookies and tracking tools to enhance your browsing experience, analyse traffic, and improve functionality. You can adjust your browser settings to refuse cookies, but this may affect certain website features.

6. Your Rights

Under Australian privacy laws, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Withdraw consent for marketing communications at any time.

  • Make a complaint if you believe your privacy has been breached.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Retention of Information

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised date.

10. Contact Us

For questions, access requests, or privacy concerns, please contact us:

Printing With Purpose
Email: sales@printingwithpurpose.com.au
Phone: 03 9381 2333
Website: https://printingwithpurpose.org.au/